Services to participants

Analysis and payment of health and dental claims

• Processing within 24-48 hours
• Direct deposit
• Claim scanning
• Special dental care analysis
• Customized service

Assurances Dalbec takes from In-trust bank accounts, made available by major insurers, the funds necessary to reimburse participants’ health and dental claims throughout Canada.

Claims are processed within 48 hours and paid through direct deposit, a mode that we encourage, or mailed cheques.  Claims can also be scanned and sent via our secure Web site.

For dental care, analysis of specialized treatment is done in our office, usually within 24 hours.

Participants can reach our analysts directly who, in turn, can help them with the procedure to follow to obtain disability benefits.

Assurances Dalbec secure Web site

• Unique confidential access
• Benefits booklet
• Insurance certificates
• Claim forms
• Medical expenses report

Chaque assuré a accès à notre site internet sécurisé pour consulter son dossier confidentiel. Ainsi l’assuré peut y lire son livret de garanties et même imprimer son propre certificat d’assurance, où qu’il se trouve dans le monde ! Il a accès à ses formulaires de réclamations, papier ou en ligne (scan), ainsi qu’à son bordereau de chèque (dépôt direct). Il y trouve aussi son rapport de frais médicaux, utile pour sa déclaration d’impôt annuelle.